Returns & Exchanges

At Eminent Luggage, we stand by the craftsmanship of our travel gear and offer a 30-day return window for items in their original, unused condition. If your journey changes, we are committed to making your return process as seamless as your travels.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your luggage in its original box, ensuring all tags, protective covers, and accessories are included.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your package.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing